Frequently Asked Questions
Here, we have listed some frequently asked questions that asked by some of our customers.
We will do our best to accommodate any items but generally we won’t allow the following: flammables, fireworks, firearms, ammunition, matches, gas containers.
The movers are already paid by us and aren’t expected to be tipped.
For liability purposes we cannot allow other people then movers to ride in the truck.
For any damaged item we are mandated to pay. We can also fix the item or replace it. Same applies to damage to the walls or floors. And if something can’t be fixed it will be subcontracted out through our insurance agent. We take our time, have tools for safe moving and handle everything with care so any damaging is a very rare event.
If you don’t have immediate access to your new location we will store your belongings for a couple of days in our truck or for longer storage we will use our state of the art warehouse.
We use 20-feet and 26-feet trucks. Depending on how much you need transported we can provide more trucks.
Contact us immediately. We will process any changes to the plan and discuss updates. Keep in mind that your estimate might change.
We will arrange transportation for your extra item and it will be charged separately.
Yes. Beds, wardrobes, bookcases and other large furniture items have to be disassembled anyway before transportation so we will also reassemble and place them in your new location the way you like it.
You will pay a one time upfront flat fee based on the estimate. No hidden fees and no extra charges regardless of how many trips are needed. You can pay it before the move of before we unload the furniture to your new location. We accept cash and all major credit cards.
The cost is based on the estimate we make which depends on factors such as distances, size of shipment and more. To determine the exact cost, someone may come to your house to assess the situation, see how many trucks are needed and what equipment is required for the move.
Some moving companies try to avoid taking pianos but we strive to meet all our customers needs and we know how much pianos can mean to you hence we have qualified piano movers who have the knowledge and experience to carefully disassemble, move and reassemble pianos and other heavy musical equipment.
Usually a few hours depending on logistics factors and amount of furniture transported. A 2-hour move is usually the minimum.
Yes, most lightweight clothes are safe to be packed inside, although we usually advise to empty all cabinets, dressers and desks to prevent storing heavy objects which can damage the furniture during transportation.
Yes, of course. Just make sure to label the boxes since that way we will know which are the fragile items and organize the boxes accordingly during transportation.
We want to make you stress free and simplify your moving process so we offer packing services as well.
Yes, just give us a call at (888) 789-4379. We will cover packing, loading, unloading and unpacking.
Yes, our service is complete, offering office movers, apartment movers, other commercial movers. Also we will customize our services according to your requirements so you can make a custom moving request tailored to your needs.
Protecting your belongings is high priority, we use storage blankets in your home prior to transportation and we use padded dollies and shoulder harness straps, shrink wraps and bubble wraps to help prevent any damage to large furniture items. Your stuff is safe with us.
We are located in Tampa, FL so we provide apartment and office movers in Tampa Bay, but we also provide Orlando movers and various Florida cities movers (St Petersburg, Clearwater, Largo, Bradenton, Lakeland, Altamonte Springs, Lake Mary and more).
Still in Doubt? Just write to us!
We will be happy to help you.